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Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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278 results found

  1. Allow administrators to create Saved Searches for all users

    Could you add an option to allow administrators to create Unread email and flagged email saved searches for all users to effectively replicate the smart inbox concept that many email programs use.

    In addition, the admin will need to be able to enable Saved Searches and auto cancel save searches for all users in Worldclient as they are off by default.

    The problem with expecting users to create these saved search filters for themselves is many users will not know how to do it (and may do it incorrectly by selecting subfolders instead of all folders) and if they are…

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    0 comments  ·  MDaemon  ·  Admin →
  2. reminder

    Allow for multiple reminders for a Calendar Item. Currently it appears that WorldClient and the CalDAV implementation only allows one reminder. But when using Mac Calendar App or adding an event through CalDAV on an iPhone, you can add additional reminder times, but they are not synced with the server.

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    0 comments  ·  MDaemon  ·  Admin →
  3. Postausgang erweitern um die Möglichkeit, an Smarthost zu senden und nur bei Problemem direkt an Empfänger

    Unserem Mailsrever ist ein Gateway vorgeschaltet für Encryption/Decryption. Dieses Gateway wird auf der Ausgangsseite als Smarthost angesteuert. Für den Fall, dass das Gateway ausfällt, sollte der MD-Postausgang automatisch auf Direktversand umschalten. Konfigurieren lässt sich bisher aber nur der umgekehrte Fall: Ausgang zunächt direkt, bei Problemen via Smarthost. Lässt sich da was machen?

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    This is possible in the current version of MDaemon. Go to Setup / Server Settings / Delivery, check the box for Treat default smarthost as a domain name and deliver to its MX hosts. Then create 2 MX records in the MXCache.dat file, one for the primary smart host to deliver to and one for the second smart host. Make sure to set the priority correctly on the records. Then restart MDaemon. If you’d like further assistance configuring this, please contact our support team. All of our support options are available at http://www.altn.com/support/

  4. autoforward failed cause DMARC

    I used autoforwarding to some of my user, but they cant always get email cause DMARC protocol set policy = reject. I hope on next update u can implemented DMARC forwarding. Thanks.

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    1 comment  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for your suggestion to implement DMARC forwarding. Messages automatically forwarded to users on external domains should be able to pass DMARC as long as your SPF record allows the server doing the forwarding to send email for your domain and you have the option enabled for “Use local address in SMTP envelope when forwarding messages”, which is found under Security / Security Settings / Sender Authentication / SPF Verification. If the message has been DKIM signed, it should also pass after forwarding unless something was altered in the message to break the signature.

    If you’d like further assistance with this issue, please contact our support team directly. All of our support options can be found at http://www.altn.com/support.

    Thanks,
    Arron

  5. Auth failure notification

    When a user makes too many failed login attempts their IP gets blacklisted, which is good. But there isn't any kind of notification to the user why they're blacklisted which causes user frustration. This behavior is true with WorldClient and other email clients.

    For WorldClient (webmail) I propose a feedback notification, such as "Too many failed login attempts. Please try again in 10 minutes." based on the current MDaemon Auth Failure Tracking settings.

    Could this also happen for the ActiveSync and desktop clients, too? There have been many occasions where a user calls me to complain they can't connect their…

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    1 comment  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for sharing your idea with us. The current version of MDaemon allows you to send a notification to the user when their account auth failure count reaches a certain level. Ideally this would happen before their IP address actually gets blocked.

    Adding further notifications that are accessible to the public would be dangerous. It would provide attackers with information they could use to defeat the system.

    Thanks,

  6. Whitelist toplevel domains

    Any emails we get from top level domains such as .xyz or .biz.ua they are always spam. Sometimes the spam filter score is high enough to catch them, but otherwise they get through.

    I would like to be able to whitelist top level domains such as uk, com, uk.com and .net and set a spam score high enough on all other top level domains to ensure that they go straight to spam or we could have the option to just simply drop the emails! This will depend on whether we actually get any legitimate emails from other top level domains.…

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    2 comments  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for your suggestion. There are a couple different ways this can already be done in MDaemon. You can create a spamassassin rule to add points to any message that does not come from one of the original 7 tlds. Another option would be to use host screening to block all of the new tlds. Here is an example of a spamassassin rule that was written by a user and shared with the community.

    I added an exclusion for the two letter country code domains as well. You can remove the _MY_DOTCC header line and remove the term from the sum in the meta line to remove it. The country code portion passes any two letter code, even if it is not valid.

    Here is the rule you can add to local.cf. Score as you feel appropriate.

    1. check for the original 7 top-level domains
    2. see http://en.wikipedia.org/wiki/List_of_Internet_top-level_domains#Original_top-level_domains
      header __MY_DOTCOM…
  7. Turkey time zone GMT+3

    on system I see time zone for Turkey +2...
    2 years ago Turkey left to use day light saving. Please change +2 to +3.

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    0 comments  ·  MDaemon  ·  Admin →
  8. split big email into small pieces

    if user send email like more than 10mb split into 2mb, so easy to download, or if possible separate attachment, only if user want to open attachment than file will downloaded if not the attachment keep in server

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for sharing your idea with us. We do not currently offer a means of breaking the email up into small pieces, this would require clients to also support this functionality, however, we do offer a feature called Attachment linking that I believe will accomplish what you are looking for. Attachment linking can be used to remove large attachments from emails and replace them with a link that can be used to download the attachment. If you’d like assistance configuring attachment linking, please contact our support team directly. All of our support options are available at http://www.altn.com/support/.

    Thanks,
    Arron

  9. File Activity

    I recently ran a file activity monitor on the server MDaemon is installed on. I have some concerns with the frequency and amount of data that is being read from some of the files over and over and over again. My suggestion is that you check this out so that it can be optimized. Right now it seems less than optimal.

    Here is one example:

    Domains.ini is being read thousands of times per second.

    I can see that these calls to disk are causing performance issues as the disk is busy doing unnecessary repetitive tasks of retrieving the same file…

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    0 comments  ·  MDaemon  ·  Admin →
  10. Provide Audit log for Mdaemon

    Audit log should be available in Mdaemon mail server, so the user can check who last login to server and have done any amendment to users account. If more than one user has access to server and someone deletes or do some amendment, there should be a way to find out who is doing this?

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for sharing your idea with us. In the current version of MDaemon, changes to accounts are tracked in the logs when the changes are made via MDaemon Remote Administration. If you are using MDaemon Remote Administration and the changes are not being logged, please contact our support team for assistance.

    Thank you again,

    Arron

  11. Password Reset

    When setting up new users, I set account must change mailbox password before it can connect.

    So what users have to do is type in the temporary password that I create and then it goes to a new page saying that you need to change the password before logging in and you first have to put in the temporary password then new password and confirm new password.

    As they have just typed the temporary password in under their email address username, it is a: redundant to have to type it in again immediately and b: I have lost count of…

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    0 comments  ·  MDaemon  ·  Admin →
  12. Location Screening authentication block list vs smtp block list

    Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.

    I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.

    Would it be possible to have two location screening lists - one for authentication and one for smtp connections?

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    0 comments  ·  MDaemon  ·  Admin →
  13. Filters on public folders

    To be able to put filters on public folders having an email address, to treat spam and other automatic classification. As for user folders

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for your suggestion of putting filters on public folders. There are no filters currently availalbe for hte public folders, however, there are two ways you can accomplish this in the existing version of MDaemon:

    1. You can use the content filter to filter messages into sub folders of the public folders.
    2. Create an account and point the mailbox directory for the account to the path of the public folder. Then remove the submission address for the public folder. All of the filters for the account will be applied to messages.

    Thanks,
    Arron

  14. security

    it would be very useful to receive security bulletins on known vulnerabilities when you publish them by being able to subscribe to a mailing list

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    Thanks for your feedback. If you have purchased through a partner, they should be notifying you when there is a security bulletin. We have also added your address to our list so the next time a security bulletin is sent you will also receive the bulletin from us.

    Thanks,
    Arron

  15. I want to change the file name (or extension) of the attached file

    We judge that the ZIP file is dangerous and change the extension of the file name to avoid the transmission restriction of the ZIP (eg ZIP-> ZI_) file.

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,

    My apologies for the delayed response.

    I’m not sure renaming zip attachments to avoid the file restrictions put in place by other administrators is the best solution, but you know your environment better than I do.

    I wrote a powershell script that will do this for you. Please contact our support team so they can provide you the script and instructions for configuring it in MDaemon. All of our support options can be found at http://www.altn.com/support/.

    Thanks,
    Arron

  16. Having a more thorough RegEx engine...

    The rexex syntax available for content filtering could be extended to match the usual RegEx flavours which seem more complete...

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    1 comment  ·  MDaemon  ·  Admin →
  17. Export accounts to public address book semaphore

    If i create an account with adduser.sem how do I add it to everyone automatically ?
    A semaphore would be useful.
    (Also could be run nightly for admins that forget the export !).

    Joe

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    0 comments  ·  MDaemon  ·  Admin →

    Hello Joe,

    Thank you for your suggestion to export accounts to the public address book automatically. I just tested the latest version of MDaemon and when I added an account using a semaphore file the public contact list was updated.

    Make sure the box for “keep contact folders up to date with MDaemon account data” is checked. This box can be found by going to Setup / Server Settings / PUblic & Shared Folders. If you are still having issues, I’d recommend contacting our support team for assistance. All of our support options can be found at http://www.altn.com/support.

    Thanks,
    Arron

  18. Delivery Receipt

    When i send a mail with Request a delivery receipt, i get no reply from the recipient.
    Is there some configuration im missing out?

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    1 comment  ·  MDaemon  ·  Admin →

    Hello,

    Thank you for your question. There is nothing that requires a mail server to respond to a request for a delivery receipt. The option to respond is optional in MDaemon. If the server that you are sending to is an MDaemon server, make sure you have it configured to respond to the request. You can check this by going to Setup / preferences / headers, make sure ‘Respond to all ’Return-Receipt-To’ requests is enabled.

    I’d also recommend checking the email to make sure the client you are using is actually including the header. You can do this by freezing the local or remote queues in MDaemon, sending a test message and then opening the message in Notepad. Look for a "Return-Receipt-To’ header in the message.

    If the mail client is including the header, then either the receiving server is not responding to it, or the receiving server is having…

  19. App password management

    It would be nice if the app password can also be manage by domain admin via MDRA. For now only the global admin can manage the app password.

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    0 comments  ·  MDaemon  ·  Admin →

    Hello,


    Thank you for sharing your idea to allow domain administrators to manage app passwords.  This is already possible in MDaemon 21.5.0.  Make sure administrators are using two factor authentication when logging in or turn off the option that requires two factor auth by going to Accounts / Account Settings / Other / Passwords.  If you are still having issues, please contact our support team for further assistance.  All of our support options can be found at www.altn.com/support.


    Thanks,

    Arron

  20. Block fake domains and dynamic IPs

    Block fake domains and dynamic IPs
    We are still getting a lot of spam now. Many of them are fake domains, and many are using dynamic ip links to our servers.
    Although mdaemon has some ways to block, but mdaemon has a warning prompt, which is easy to block by mistake.
    Is there a better technology to block this fake domain name and dynamic ip?

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    0 comments  ·  MDaemon  ·  Admin →

    Hello.


    Thank you for sharing your idea with us to block fake domains and dynamic IPs. There are features included in the current version of MDaemon can do this.  To block fake domains use Reverse Lookups found under Security / Security Manager / Security Settings / Reverse Lookups.  To block dynamic IP addresses you'll need to use a DNS BL list that includes dynamic IP ranges such as zen.spamhaus.org.  You can configure DNS BLs by going to Security / Spam Filter / DNS-BL / Hosts.  If you'd like further assistance, please contact our support team directly.  All of our support options can be found at http://www.altn.com/support/.


    Thanks,

    Arron

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