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Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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31 results found

  1. Remote Mail Delivery Based on Domain (SecurityGateway)

    In "Remote Mail Delivery" this should be a configurable option based upon the outbound domain just like many other features can be set based upon domain.

    Additionally, you should be able to have multiple Remote Mail Delivery servers which will be prioritized to be used in the order in which you've added them.

    3 votes
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  2. manual or off-line license activation

    We would like to off-line activate licenses, because there is no internet connection.

    3 votes
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    Hello,


    Thank you for sharing your idea with us to allow offline activations for SecurityGateway.  SecurityGateway's primary purpose is to filter email to and from the internet. so we would like to better understand your use case. Can you provide additional details about what you are hoping to accomplish with SecurityGateway in an offline environment?


    Thanks,

    Arron


  3. Ablity to hide feature from Domain Admins

    Need the abilty to limit what domain admins see in the GUI. It would be nice to limit them to just users, block and allow list and log files.

    We use scripts to handle everything. I do not need admins in messing with the DLP and content filtering. Some of the other security settings do not need to be accessed by domain admins, I can provide more information on other sections that need to be hidden,

    1 vote
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  4. void nagging "loading..." frame

    in the web interface
    the "loading" rame overlay results really noisy (not sure about the translation, in italian "Caricamento in corso")
    Usuallly waiting for it nags me
    - at login, I don't need statistics if I'm just going to a settings or message queues
    - opening message queues, most of the times I'll do a search (at least to limit the date/time), so I don't need to wait loading the whole message database

    IDEAS:
    - instead of overlying the whole page, ovelay just the loading part (the statistics images, or the message list) so that refreshing that part stops loading…

    3 votes
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    Hello,


    Thank you for sharing your idea with us to make SecurityGateway faster.  There is currently an option to not load the graphs automatically.  You can change it by going to My Account / Settings.  Depending on what is slowing down the login, this may or may nnt help.  If its something else causing the login to be slow, you can try a backup and restore of the SecurityGateway database.  This process cleans up system information and can reduce the size of the database. We will look into options for improving login performance for a future version.


    Thanks,

    Arron    

  5. X-SGOrigin-Country

    X-SGOrigin-Country as a search parameter in the message log.
    Also dedicated a column in message log for it by country name and flag indication.

    2 votes
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  6. Ability to customize colors and layout of gui

    I would like the ability to customize webpage colors for our SG pages. Our logos clash with the ugly green that is the Security Gateway webpages for our portal.

    1 vote
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  7. Save Search Criteria in Security Gateway

    I do several searches many times throughout the day on our SGW server and it is time-consuming to put in the search criteria each and every time. I know that save search criteria is available on Mdaemon, but I'd like to see it available on the SGW product as well.

    3 votes
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  8. Security Gateway license purchase

    Why isn't possible to buy multiple years support like in MDaemon Mail Server and its connected components?

    1 vote
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  9. Move messages from admin quarantine to user quarantine

    Ability to move messages from admin quarantine to user quarantine.

    Some messages that appear in admin quarantine don't always require admin action. But it is not always clear whether the user would wish to receive the message. Ideally have the ability for an admin to move a message to user quarantine - to allow the user to make the decision on whether to release / delete / whitelist etc.

    3 votes
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  10. Possibility to add score to the SG Your personal Spam Quarantine Report

    When looking at the mail you can release or blacklist a mail. A user can not see why the mail is hold until he/she logs on to the security gateway. In this way the action of the user can be a risk for your organization when he/she deploys the message and reads it. By adding the score in your report the user can be aware what to do with the message. When a mail is marked as spam the user can logon to security gateway and look into the transcript (if he understands that). An administrator can also do this…

    3 votes
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  11. more details about whitelist / blacklist entry

    when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.

    maybe add "who" created it if entry is created for domain or global admin level.

    3 votes
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  12. Implement an administrative Enable/Disable option for the "automatic whitelisting feature” for user conversations

    Just imagine a user starts to correspond with a SPAM address for what reason ever (released from quarantine e.g.).
    Because of this “convenient feature” from this time on all future conversations sent to that user from this specific address most of the security checks are automatically(!) “disabled” because of that “automatic whitelisting” feature. Sorry, but that’s a security evil function!
    Currently from administrative point of view there is only the option to set “default settings”, but can be changed anytime by the user….
    That is – from security point of view – absolutely dangerous! Because once whitelisted a lot of…

    4 votes
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  13. Please add one option into Security Gateway for remote mail delivery

    The MDaemon mail server has three options for remote mail delivery.
    But Security Gateway just have two options, they are:
    Always send all outbound email directly to the recipient's mail server
    and
    Always send every outbound email to the server specified below

    We need increase the option like Mdaemon mail server.

    Thanks.

    6 votes
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  14. Differentiate between Enabled and Disabled Users

    When you click on 'Domain and Users" the domain list shows total number of users for each domain. It would be helpful if it would separate that out to show the number of users that are enabled.

    1 vote
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  15. Release Tab and Delete Tab Locations

    Either move the Release tab in Message Queue Quarantine (User_ and Quarantine (Admin) from beside the the Delete Tab or add a confirmation popup that states you are releasing selected emails for delivery.

    Since the Release and Delete tabs are next to each other there have been several occasions that emails have been released for delivery instead of deleted.

    A confirmation on the Release tab should be done regardless.

    1 vote
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  16. Same "subject" in too many recepient

    When i see the same subject in 10 o 20 messages from outside world to inside domain with different address (eg: a@one.it, b@two.com, c@three.net) theese messages are sure fake mail. I would like to add XX point to hash subject each day

    1 vote
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  17. Examine Messages in Administrative Quarantine

    Copy a message in Administrative Quarantine with a suspected virus to the administrator's mailbox so they can run various AV tools on it to make sure the message is safe to release to the end user.

    1 vote
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    Hi Shane,

    Thanks again for sharing your idea with us to allow potentially infected emails to be delivered to the administrator. While there are still concerns about releasing a potentially dangerous email to anyone, this is no more dangerous than the ability to release the message to the intended recipient. It will be considered for future versions.

    Thanks,

    Arron

  18. Spam quarantine delegate user rights

    Allow users to setup delegate rights to their own spam quarantine for other users of Security Gateway.

    3 votes
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  19. Ability to view attachments from emails log

    It would be goo to have the ability to view attachments when browsing the log of messages ?

    Now that we are installing SecurityGateway at all our customers to replace their Barracuda units, we are finding that we often come across this limitation as, often, an end-user asks us to locate a particular email with a specific attachment. On their old Barracuda anti-spam appliances the feature was there.

    With SG we have to get SG to deliver the email and then ask the user if that is the correct attachment - very time consuming !!

    Michel

    6 votes
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  20. IPs and Hostnames exemption list for SPF and Rate Control processing

    Hello Support,

    I would like to make a request for an exceptions list of IPs and Hostnames for SPF processing.


    Here is the problem. We, and many of our clients (we are an IT company), come from a background of Barracuda anti-spam units.

    On a Barracuda you can specify some hosts or IPs that you want excluded from the Barracuda's equivalent of Security Gateway's SPF processing. Typically one uses that list specifically and only for the hosts addresses of one's Backup MX queues.

    On Security Gateway, you cannot, with the following results :

    a) Internet line goes down, so emails…

    3 votes
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    Hello Michel,

    Per feature whitelists will be considered for future versions. In the meantime there is a potential work around which I believe has already been shared with you, but I’ll share it for the benefit of everyone.

    As a short term work around, you can use a custom SIEVE script for the SPF test. You will need to disable the built-in test, and replace it with something like.

    require [“securitygateway”,“reject”,“fileinto”,“envelope”];

    if not ip :is [“80.168.44.51”, “195.8.69.18”, “213.253.3.180”]
    {
    // cut paste text of system generated sieve script here
    if allof(not whitelisted,not auth “succeeded”,not ip “des”) {
    if lookup “spf” “fail” {
    fileinto “spam”;
    }
    if lookup “spf” “softfail” {
    spamscore “2.0”;
    }
    }

    }

    Thanks,

    Arron

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