Currently when you install Outlook onto an new machine for a user that already has an account, the Download bar becomes very active as it downloads through Outlook Connector all the headers and information etc. Sometimes this process can get stuck on an email or Calendar file, but there is no way to know which item is causing the problem. If the Download Bar could display the current item which it's trying to download into Outlook, we might have a fighting chance to delete or inspect that file as to why it's causing everything to hang. Thanks!