allow sorting of messages quarantined by "Reason" & message selection issue
allow sorting of messages quarantined by "Reason". Also, when selecting All messages on a "page" of those quarantined, even when I Just did a Refresh, I will find that at least one additional message than I selected will be added to the Blacklist, etc. I have over 99500 entries in my Blacklist. Tracking down the one that MIGHT be one we need to allow through is difficult, at best. I do a lot of Blacklist by Domain. So sometimes a Domain we NEED to receive from gets Blacklisted accidentally. Is there a way to make the system ONLY blacklist messages from what I had flagged (when flagging all on the screen-worth) & NOT add any new message as though I had selected it? System only selects screen-worth (mine is set to show 26 on a "screen". I only realize the issue when I only have a handful to select. as example, I just selected all when there were only 3 to be able to select. I clicked on Blacklist & message pops-up saying 4 were Blacklisted!
Hello,
Thank you for requesting improvements to the sorting functionality and for reporting that extra addresses are being added to the blacklist. Unfortunately, I have not been able to replicate the behavior that you are describing. Please contact our technical support team so that we can investigate further.
Thanks,
Arron