Save sent messages via smtp to worldclient-sent items
When using mdaemon smtp to send emails, the emails are not saved in Sent Items of worldclient.
Like gmail when we sent email using outlook or smtp it automatically logs to sent items of gmail (accessible on mobile and desktop) in realtime.
Hello,
It is the responsibility of the email client that is sending the message to place a copy of the sent message in the sent folder. Make sure whatever client you are using to send the message is configured to use the same Sent message folder as MDaemon webmail. By default MDaemon webmail uses the Sent Items folder, some clients may use a different folder. You can customize the folder MDaemon webmail uses by logging into webmail and going to Options / Folders. If MDaemon webmail or some other client is not placing a copy of sent messages in the sent items folder and you would like assistance troubleshooting the issue, please contact our support team. All of our support options can be found at http://www.altn.com/support/.
Thanks,
Arron
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Ky Nguyen commented
I am facing this error. I just use World Client to send and receive email. The error rate is about 1/20. (Let say I sent 20 emails, then about 19 emails will be in Sent Items folder, but 1 email is disappeared from Sent Items. And this error happens at unpredicted time, so it's hard to reproduce it when I want. I'm using MDaemon 24.0.1 with valid license for 1000 users. P/S: I think this kind of error does not exists in previous version I used, just appear after upgrading to 24.0.1.