Customize Ticketing number
Hello. I think that ticketing feature in MDaemon will be better if is possible to customize the ticket number and add more than one counter for tickets (for example: one counter for commercial ticket, one for techincal... ).
Thank you.
Manuel Zambotti
3
votes
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Hello Manuel,
Thank you for submitting your idea to allow the ticketing number to be customized. What type of customizations would you like to have?
Thanks,
Arron
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Manuel Zambotti commented
Thanks Arron.
About ticketing system it will be interesting to have the ticket status: for example open, closed or in progress.
Have a nice day.
Manuel