Features Required for Online Chat Support
I am Altn Customer, more than 10 years & allways using Online Chat for some reason like Questions, Support, Help, Prices& So many other necessary Requets.
Some options in CHAT Software are necessary, e.g. Https Support, Getting copy of Chat Transcript via e-mail, Feedback about Support Person, Sending file to Support as Attachment & Some brief info about Expert .
So, Please add these options again to Exising Online CHAT Support for Customers Satisfaction .
Best Regards, Jalal
Hello,
I believe all of this functionality should already be possible.
Thank you for sharing your idea with us.
Thanks,
Arron