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  1. AI for lookout and worldclient themes

    3 votes
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    0 comments  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon Webmail  ·  Admin →
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    AR supported this idea  · 
    AR shared this idea  · 

  2. Account Pruning

    12 votes
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    1 comment  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon  ·  Admin →
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  3. Improvement of group work on emails

    1 vote
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    2 comments  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon  ·  Admin →
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    AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,


    Thank you for sharing your ideas with us.  The basic ticketing system that was implemented in MDaemon is using public folders.  It was never intended to be a full fledged ticketing system and has no concept of assign a ticket or an email.  You can simply forward the message to the person you want to "assign" it to, or leave it in the public folder for that person to address.


    I'm not sure I understand what you mean by "Integration of email addresses shared in webmail."  Can you provide further details?


    Thanks,

    Arron

    An error occurred while saving the comment
    AR commented  · 

    For ticketing, the SPAM folder is not processed.
    If I forward an email with a ticket to an internal person, the message is in the public folder submissions.
    If I reply to a ticket by copying another person, he will not receive it......
    Ticketing requires a lot of modification of CFSysRules.dat to work.
    Groupware features that competing products lack can be an asset over Mdaemon in optimizing email flows and decreasing email volumes.

    Thanks

    An error occurred while saving the comment
    AR commented  · 

    In outlook it is possible to put several email accounts, and be able to send from the account you want directly.
    In webmail it is not possible and even less on a shared account with several users.

    AR shared this idea  · 

  4. Add the ability to manage contact categories in MDaemon

    37 votes
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    2 comments  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon Connector  ·  Admin →
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  5. Apply filters to existing messages

    26 votes
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    1 comment  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon  ·  Admin →
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  6. Public folder move

    21 votes
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    2 comments  ·  Welcome to MDaemon Technologies' Suggestion Box » MDaemon Connector  ·  Admin →
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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea with us. Currently you can prevent a user from moving a public folder by removing their delete permissions. Improving upon this so that users can have access to delete messages but not access to move folders will be considered for future versions.

    Thanks,

    Arron

    AR supported this idea  · 

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