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Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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186 results found

  1. Whitelisting specifc attachments from specific senders

    I have moved to whitelisting attachments. What would be useful is to add to the exceptions attachments handling is the ability to whitelist say .zip files from a specific sender instead of just simply whitelisting sender which allows all attachments including dangerous virus attachments. While we trust the sender, obviously they may get infected with a virus and then infect us if the AV does not pick it up. Thank you.

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  2. Saved Search Show unread count

    Show a message count for how many unread or flagged emails are in each Saved Search Folder. All other folders show a message count of unread emails so would be consistent and many people like seeing a number. As these two folders will be used the most it makes sense to have a message count.

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  3. Determining the effectiveness of applying a security setting

    The following security settings would be a good example here.

    Close connection if no PTR exists
    Close connection if no PTR Match
    Outbreak Protection
    Spambot Detection

    I used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.

    I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.

    I also have Outbreak Protection enabled

    However there is no easy way for me to list all senders (domains) that were affected by security setting…

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  4. Add option to 'soft fail' on Reverse Lookup (PTR) failure

    At present the options for action on PTR lookup failure are to close the connection - a hard fail.
    As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).

    Please consider the option for a soft fail on PTR lookup failure.

    For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.

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  5. Outbreak Protection Options

    Currently there are three options:

    Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.

    I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.

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  6. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

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  7. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…

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  8. Can you please provide a button to open the current log

    the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

    i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

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  9. Content filter that checks recipients address book

    Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.

    Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.

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  10. Automatic Whitelist in Backscatter with Domain Sharing

    Hi,

    I want to suggest if ever the domain sharing is active, the email from other mail server with the same domain should be treated as local email and automatically whitelisted or exempted from "Backscatter Protection Verification" since the IP Address was already added on domain sharing.

    The problem arise when the mailing list email from the other server was rejected by the receiving server due to "550 5.1.1 Backscatter Protection detected an invalid or expired email address"

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    Hello,

    Thank you for sharing your idea with us to automatically exempt IPs from backscatter protection when they are set up for domain sharing. The best approach, in this case, is to add a notification address to the mailing list so that messages are not sent with a NULL Mail From. This can also improve the deliverability of messages on the internet and sets an address that can be notified when there are delivery issues.

    With all that being said, we will look into your request for future versions.

    Thanks,
    Arron

  11. Improvement of group work on emails

    Improvement of group work on emails, because it is a difference between this product and others.
    - Improved Ticketing processing to support transfers, or multiple recipients.
    - Integration of email addresses shared in webmail.
    - ...
    Thanks

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    Hello,


    Thank you for sharing your ideas with us.  The basic ticketing system that was implemented in MDaemon is using public folders.  It was never intended to be a full fledged ticketing system and has no concept of assign a ticket or an email.  You can simply forward the message to the person you want to "assign" it to, or leave it in the public folder for that person to address.


    I'm not sure I understand what you mean by "Integration of email addresses shared in webmail."  Can you provide further details?


    Thanks,

    Arron

  12. Default alias for a domain

    Default alias for a domain:
    There must an option when creating new user in a domain a default define alias must automatically be assigned to a user.

    to improve the message search in world client there must be an message indexing service available.

    Regards,

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    Hello,


    Thank you for sharing your ideas with us to improve MDaemon.  


    Can you share more information about the default alias functionality that you would like added?  An example would be very helpful.


    MDaemon already includes an indexing service.


    Thank you,


    Arron

  13. Exclude from sending hold time settings

    I think it would be nice if there was a function that would exclude emails from a specified email address from the send hold time settings. I want to send emergency emails such as server alert emails immediately.

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    Hello,


    Thank you for sharing your idea with us to add the ability to exclude messages from message recall delay based on the sender.  We will consider this for future versions.


    There is currently an option to not delay messages to local recipients, which may help in some cases.


    Thanks again,

    Arron


  14. Automatic mailbox import

    We need to import a lot of mailboxes (mail, calendar and contacts) from Lotus Notes 9.0.1 to MDaemon.

    We want make it automatically because there are a lot of Mailboxes and it's not possible to do it manually.

    Tools to import from other platforms will be very useful.

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  15. The Editor for Dynamic Blacklists should:

    The Editor for Dynamic Blacklists should:
    - Have some kind of notification that notifies the user incase not all blacklisted IPs are displayed. (Which, in my case, they havent. iwas looking for a specifc IP that was not in the listview. )
    - Have a way to search for an IP. (even for IPs that are NOT displayed in the listvidew).
    - Obviously have a way to enable/disable/remove the results from that search

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  16. Message Metadata in DB

    The request is that some of the metadata that appears in log files be organised in an accessible SQL db to simplify, and help secure the utilisation of the overall system.

    My use case is as follows:

    In an attempt to secure users primary emails I regularly run scripts to attempt to determine the source of authenticated sessions, and that they correspond to users and devices that are expected e.g. ActiveSync sessions from known devices and networks, or authenticated SMTP from known IPs or via authenticated VPNs.

    These tasks end up parsing a lot of log files, where all of…

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  17. Add Templates and ability to publish mailing list messages to a website

    Some basic predefined HTML templates and the ability to publish a mail to some Web space for those who couldn't view messages successfully would also be fantastic.

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  18. For public's folder, is there anyway to have only html links for files..

    Hello

    For public folder's Is there anyway, for next version of Mdaemon/oc to have a specific behaviour and "an option" for public folder's, (which contains mails) to have only link to attachments, they contained

    I'd like to publish some informatiion into public folders, but if i synchronise them into wan with OC, bandwith will not be enough, and all public data will be replicated to the pc's wan users.

    Publics folders can actually be used in LAN with OC, or Wan with OC with TSE and Citrix, but... not Wan with OC... or just also for few data like contacts…

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  19. Ability to configure signatures by group.

    It would also be useful to have the ability to apply different signatures to different user groups and domains. Ie. one for Sales, one for Technical and so on...

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  20. Support schedules for domain signatures

    Scheduler for when footers should change (eg. may be in line with a promotion being run)

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