337 results found

1. Support to filter out "Tracking Pixel" in webmail and/or possible regular mail.

   The use of "tracking pixel" is a bad for end user security and i suggest to add functionality to webmail but possible also regular mail to filter out tracking pixels.

   https://en.ryte.com/wiki/Tracking_Pixel

   Especially in EU where GDPR is in effect that users must be informed that a website collects data. Users also have to be able to object to the tracking.

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   0 comments  ·  MDaemon Webmail  ·  Delete…  ·  Admin →
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   AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello Dan,

   Thanks for sharing your idea. Webmail currently has an option to block HTML images which stops all images from being downloaded, thereby preventing any tracking that would have occurred. When this is enabled, users can choose to download images by clicking a bar in webmail.

   To enable the option open MDaemon and go to Setup / Web & IM Services / Settings, check the box for Block HTML images.

   Webmail also ignores the SRC attribute on Image tags, and ignores script and link tags in html emails, this functionality all helps to make tracking more difficult, but it is not 100%.

   Webmail also ignore script and link tags in HTML emails

   Are you wanting webmail to also be able to identify image tags that are for tracking and filter them out?

   If you are, I’m not aware of a good way to do this. We can scan the URLs in the image tags and try to find the ones that are used for tracking, but we don’t really know for sure. And there is no 100% accurate way of determining which URLs are for tracking. The best option is for none of the images to be downloaded.

   Thanks,
   Arron

   Hello Dan,

   Thanks for sharing your idea. Webmail currently has an option to block HTML images which stops all images from being downloaded, thereby preventing any tracking that would have occurred. When this is enabled, users can choose to download images by clicking a bar in webmail.

   To enable the option open MDaemon and go to Setup / Web & IM Services / Settings, check the box for Block HTML images.

   Webmail also ignores the SRC attribute on Image tags, and ignores script and link tags in html emails, this functionality all helps to make tracking more difficult, but it is not 100%.

   Webmail also ignore script and link tags in HTML emails

   Are you wanting webmail to also be able to identify image tags that are for tracking and filter them out?

   If you are, I’m not aware of a good way to do this. We can scan the… more

2. support ecc and ed cert

   add PGP Elliptic Curve Cryptography (ECC) and ed cert.

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   MDaemon uses the Operating System to handle SSL and TLS functionality. As long as the operating system supports ECC certificates, MDaemon will use them.

   For MD PGP, we are currently only able to generate key pairs using RSA, we will look into adding support for ECC key pairs for a future version.

   Thanks,
   Arron

3. Possibility to add score to the SG Your personal Spam Quarantine Report

   When looking at the mail you can release or blacklist a mail. A user can not see why the mail is hold until he/she logs on to the security gateway. In this way the action of the user can be a risk for your organization when he/she deploys the message and reads it. By adding the score in your report the user can be aware what to do with the message. When a mail is marked as spam the user can logon to security gateway and look into the transcript (if he understands that). An administrator can also do this in the main view.

   When looking at the mail you can release or blacklist a mail. A user can not see why the mail is hold until he/she logs on to the security gateway. In this way the action of the user can be a risk for your organization when he/she deploys the message and reads it. By adding the score in your report the user can be aware what to do with the message. When a mail is marked as spam the user can logon to security gateway and look into the transcript (if he understands that). An administrator can also do this… more

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   Thank you for your suggestion to include the spam score in the quarantine report email. We will look into implementing this for a future version.

   Thanks,
   Arron

4. Mailing list with select multiple groups

   Would really like the ability to select a mailing list to only send to a set combined list of groups.

   Like:
   MailingList1: (this would reach All Sales & All Management both at a set location)
   GROUP:Sales & GROUP:Location
   GROUP:Managment & GROUP: Location

   MailingList2: (This would reach all Sales Management regardless of location.)
   GROUP:Sales & GROUP:Management

   Right now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to do this without this added mailing list / group function.

   Would really like the ability to select a mailing list to only send to a set combined list of groups.

   Like:
   MailingList1: (this would reach All Sales & All Management both at a set location)
   GROUP:Sales & GROUP:Location
   GROUP:Managment & GROUP: Location

   MailingList2: (This would reach all Sales Management regardless of location.)
   GROUP:Sales & GROUP:Management

   Right now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to… more

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   Thank you for sharing your idea to be able to join groups when adding them as members of a mailing list.

   This will be considered for future versions.

   Thanks again,

   Arron

5. Improve the number of characters in the user identification field

   I would appreciate if you could improve the amount of characters associated with the user identification. In South America, two names and two surnames are used and it is not enough to enter the complete identification of the user. I would greatly appreciate if you could eliminate this limitation.

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   Thank you for your suggestion to increase the number of characters allowed in the mailbox field. This is on our list to consider for future versions.

   In the current version, you can work around this issue by using aliases. Simple create a unique mailbox name and then create an alias so that the user identification value want to use points to the mailbox just created.

   If you’d like further assistance setting this up, please contact our support team directly. All of our support options can be found at https://www.altn.com/support/.

   Thanks again,

   Arron

6. more details about whitelist / blacklist entry

   when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.

   maybe add "who" created it if entry is created for domain or global admin level.

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello Anthony,

   Thank you for your suggestion to include additional details in the comments when adding a white/black list entry from the message log. Your request will be considered for future versions.

   Thanks again,
   Arron

7. Can you please provide a button to open the current log

   the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

   i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello Thomas,

   Thank you for sharing your idea to add an option to open the current log file from the MDaemon user interface. It will be considered for future versions.

   Thanks again,
   Arron

8. A way to search inside Sender Blacklist In Security Menu -> Screening

   Add new "search" button in Security menu then Screening and Sender BlackLists
   it's not easy to find an address in the list when you want remove one item.

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   Thank you for sharing your idea to add search options for the Screening Blacklists. It will be considered for future versions.

   Thanks again,

   Arron

9. Implement an administrative Enable/Disable option for the "automatic whitelisting feature” for user conversations

   Just imagine a user starts to correspond with a SPAM address for what reason ever (released from quarantine e.g.).
   Because of this “convenient feature” from this time on all future conversations sent to that user from this specific address most of the security checks are automatically(!) “disabled” because of that “automatic whitelisting” feature. Sorry, but that’s a security evil function!
   Currently from administrative point of view there is only the option to set “default settings”, but can be changed anytime by the user….
   That is – from security point of view – absolutely dangerous! Because once whitelisted a lot of security features won’t apply to those emails sent to the user. So please – not only default values here, but administrative Enable/Disable options which are mandatory for the users!

   With best regards
   Alex

   Just imagine a user starts to correspond with a SPAM address for what reason ever (released from quarantine e.g.).
   Because of this “convenient feature” from this time on all future conversations sent to that user from this specific address most of the security checks are automatically(!) “disabled” because of that “automatic whitelisting” feature. Sorry, but that’s a security evil function!
   Currently from administrative point of view there is only the option to set “default settings”, but can be changed anytime by the user….
   That is – from security point of view – absolutely dangerous! Because once whitelisted a lot of… more

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   under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

   Hello,

   Thank you for your feedback. Adding an option for Administrators to prevent users from automatically adding addresses to the whitelist will be considered for future versions.

   Thanks again,
   Arron

10. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we are also missing emails that we are not even aware of that we should be receiving, because we are not waiting for that particular email.

    I have come to the conclusion that a simple blacklist is not entirely practical because there is no way to track an expected email if it's blocked by country. I always have to keep asking the sender what IP address and country the Mailer program is using/from which is really not a desirable way to manage emails and this is causing frustration for end users.

    I would like to request that we have the option to either blacklist a country or filter a country for smtp email connections as there are certain countries where an outright ban is appropriate but other countries where a spam filter approach might be better. In fact what I would do is set all countries to filter and after a couple of years, just block countries where we get no legitimate emails and filter the rest.

    In addition, it would allow us to whitelist senders from filtered countries whilst still filtering everything else from that country. Currently I have to allow an entire country even if we only receive one sender from that country. Geolocation is great, but we need to go beyond simply blacklisting countries. I hope my suggestion of blacklisting and filtering lists would solve this.

    With regards to my other request about separating authentication block list vs smtp block list - that request is still valid and relevant. We don't need people outside the country logging into the email.

    Hopefully this latest feature request can be accommodated as well as separating authentication and smtp block list.

    Thank you
    Robert

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we… more

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea with us to include an option to add to the spam score. It will be considered for future versions.

    Thank you again,
    Arron

11. Sync Email Categories

    I use Em client as my Email client on both my computer and laptop. I have asked Em Client about this and they say this is a server side issue. When I flag an email and categorise it, only the flag is synced. The category is not synced with the server. So I have to manually add the Category in Webmail or on the second machine running Em client.

    I am using Imap to send and receive emails. Could you make it possible for Mdaemon to support syncing categories via imap. Thank you.

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello Robert,

    Thank you for the suggestion to add support for synchronizing categories in the IMAP server. It will be considered for future versions.

    Thanks again,
    Arron

12. Webmail branding

    Would it be possible to fully complete the Mdaemon Branding Process.

    Thirdly, I can't change the name of the wording in the browser tab to what wording I want.

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for your request to allow the text used in the browser tab to be customized. It will be considered for future versions.

13. Login using the DA's name instead of the email address

    Add a "$ACTIVEDIRECTORY$" macro in "User Verification Source" to authenticate using the name of the AD instead of the email address

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    AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea with us. I’m not fully undestanding what you are requesting, can you provide additional details?

    Thanks,
    Arron

14. branding Mdaemon

    Would it be possible to fully complete the Mdaemon Branding Process.

    At the moment, I am able to replace the Logo above the login on the login page and it shows the same logo on the LHS once logged in.

    However, I had to manually replace the fav icons for the browser by replacing the files in the relevant folders.

    Thank you.

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    AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for your feedback. Which specific icons are you wanting to be able to replace? Is there a problem with replacing the files on disk? Make sure you mark your files as read-only so they are not overwritten when you upgrade.

    Thanks,
    Arron

15. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea to automatically decrypt PGP attachments. It will be considered for future versions.

    Thanks,
    Arron

16. Outbreak Protection Options

    Currently there are three options:

    Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.

    I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for the suggestion to add the ability to control the fate of messages flagged as bulk spam by outbreak protection independently of messages flagged as spam. It will be considered for future versions.

    Thanks again,
    Arron

17. Check for and keep custom favicons on update

    We are using the the MDaemon Webmail software via different instances and are helping our users to keep track of the right browser-tabs by defining different favicon.ico files, so that the respective tabs are clearly identifiable. After every update we have to manually make sure, that all customized ico-files are setup again. Would it be possible to check if the favicons have been exchanged after the last update and leave them untouched if so?

    That would help us a lot in making the update procedure less elaborate!

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea to provide a means of not over-writing the custom images you put in place. It will be considered for future versions.

    There are a couple of options that may help you to achieve this in the current version.

    - You can try putting your image files in place and then mark them as read-only. A read-only file cannot be overwritten so the installer should fail to over-write it.

    - You can create a custom theme by copying an existing theme to a new folder and make your changes in the custom theme.

    - You can write a script to copy the files over for you so that each time you install a new version all you have to do is run the script to update all the image files.

    If you’d like further assistance with any of these ideas, please contact our support team directly. All of our support options can be found at http://www.altn.com/support/.

    Thanks,
    Arron

    Hello,

    Thank you for sharing your idea to provide a means of not over-writing the custom images you put in place. It will be considered for future versions.

    There are a couple of options that may help you to achieve this in the current version.

    - You can try putting your image files in place and then mark them as read-only. A read-only file cannot be overwritten so the installer should fail to over-write it.

    - You can create a custom theme by copying an existing theme to a new folder and make your changes in the custom theme.

    - You can write a script to copy the files over for you so that each time you install a new version all you have to do is run the script to update all the image files.

    If you’d like further assistance with any of these ideas, please contact our support… more

18. Add option to 'soft fail' on Reverse Lookup (PTR) failure

    At present the options for action on PTR lookup failure are to close the connection - a hard fail.
    As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).

    Please consider the option for a soft fail on PTR lookup failure.
    
    For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea with us to add a soft failure option for PTR lookups. It will be considered for future versions.

    Thanks again,
    Arron

19. Determining the effectiveness of applying a security setting

    The following security settings would be a good example here.

    Close connection if no PTR exists
    Close connection if no PTR Match
    Outbreak Protection
    Spambot Detection

    I used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.

    I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.

    I also have Outbreak Protection enabled

    However there is no easy way for me to list all senders (domains) that were affected by security setting abc. This would really help to ensure that a particular security setting is optimal in that it's blocking 99% spam and less than 1% of legitimate emails. I think it would make sense to have some kind of search function to enable administrators to compile a complete list of sender domains that were blocked because of a security setting which would make it easy to pick up legitimate senders that are being blocked as a result of a security setting. In addition, if I saw 95% of the emails being dropped were from legitimate senders, I could disable that security setting.

    I feel that we could be missing legitimate emails and don't even know about it because the sender either doesn't realise or does not let us know.

    The following security settings would be a good example here.

    Close connection if no PTR exists
    Close connection if no PTR Match
    Outbreak Protection
    Spambot Detection

    I used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.

    I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.

    I also have Outbreak Protection enabled

    However there is no easy way for me to list all senders (domains) that were affected by security setting… more

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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello,

    Thank you for sharing your idea to collect statistics on the effectiveness of security settings. It will be considered for future versions.

    If you’d like to implement something right now, you can probably accomplish this using a powershell script.

    Thanks,
    Arron

20. All Unread and All Flagged Emails in Mobile Theme

    Would it be possible to implement the same All Unread and All Flagged Email Smart inbox Functionality that is available in the Main Desktop Theme into the Mobile Theme. For a mobile phone this concept is even more necessary and useful than it is on a desktop computer as being able to view all unread emails in one view would eliminate a lot of scrolling on the phone changing subfolders (if you are using imap filters). Thank you.

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    0 comments  ·  MDaemon Webmail  ·  Delete…  ·  Admin →
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    under review  ·  AdminArron Caruth (VP of Product Development, Alt-N Technologies) responded

    Hello Robert,

    Thank you for sharing your idea with us to prompt users of the mobile theme to add the default search folders. It will be considered for future versions.

    Thanks again,
    Arron