Welcome to MDaemon Technologies' Suggestion Box
Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!
330 results found
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Process mailist as user list
I would like to see a server that in processing of the mailing list account will be united to email destination list, so an account in mailing list doesn't receive duplicated messages if is included in mail destination as account and as mail distribution list.
In example a customer send a mail to: sales@ (mailing list) and me in CC (it's account) I receive 2 times the mail.3 votesHello Matteo,
Thank you for sharing your suggestion on removing duplicate email when sending to a mailing list.. Your idea will be considered for future versions of MDaemon.
Thanks,
Arron
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Provide MDaemon and SecurityGateway Amazon Machine Images
When running MDaemon or SecurityGateway within the Amazon Cloud it would be preferable to be able to choose a preconfigured Amazon Machine Image (AMI) from the Amazon MarketPlace.
There are 1000's of software vendors that provide their software in this way and would help promote MDaemon and SecurityGateway products by simplifying the process to deploy a server in the cloud.
These images would have to be reconfigured using a test domain, so an added feature would be the option to run a setup wizard after the software is installed to re-configure the main settings.
3 votesHello,
Thanks for your suggestion to add images to the Amazon MarketPlace. It will be considered for future versions.
Thanks again,
Arron -
How many items selected
Hello,
If I select some of the emails in my Inbox I want to know how many of them I have selected. Maybe it should be shown at the bottom of the screen with a message like: "You have selected 5 items".
Thank you!
3 votesHello,
Thank you for your suggestion to show a count of the number of items selected. It will be considered for future versions.
Thanks again,
Arron -
service handler
Allow MDaemon webmail to use service handler/mailto functions ... so to use a browser as the default email client/service.
Like someone can do with gmail in chrome, firefox ...
3 votesHello,
Thank you for your suggestion. This was working previously but we have found some issues with it that we will look into for future versions.
Thanks,
Arron -
Filters for outgoing e-mail / filteroptions in server for all imapi users of that account
hello Arron,
I'm changing from Pop to IMAPI so I also have al my e-mail at home when i'm working remote and not on my destop at the compagny.I now have Thunderbird with a 60+ filters to sort the e-mail form college's suppliers customers private and so on in separate folders.
I sort incomming and outgoing email. But I cannot make filters for outgoing email...
( I think. I searched everywhere and the help text only speaks of incomming email. )Is there an option to also filter the out going e-mail.
Filter e-mail after sending to be correct.…
3 votesHello,
Thank you for the suggestion to add outbound filters and for providing all the details. It will be considered for future versions.
Thanks,
Arron -
Client Signatures - expanded options
It would be very useful to expand the new signatures feature to allow the admin to define multiple "standard" signatures, then have the ability to assign to different signatures to different users ie. Different divisions/locations with specific localised details.
It would also be very useful to be able to force std signatures onto mobile devices - possibly via an app???
3 votes -
Login using the DA's name instead of the email address
Add a "$ACTIVEDIRECTORY$" macro in "User Verification Source" to authenticate using the name of the AD instead of the email address
3 votesHello,
Thank you for sharing your idea with us. I’m not fully undestanding what you are requesting, can you provide additional details?
Thanks,
Arron -
A way to search inside Sender Blacklist In Security Menu -> Screening
Add new "search" button in Security menu then Screening and Sender BlackLists
it's not easy to find an address in the list when you want remove one item.3 votesHello,
Thank you for sharing your idea to add search options for the Screening Blacklists. It will be considered for future versions.
Thanks again,
Arron
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more details about whitelist / blacklist entry
when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.
maybe add "who" created it if entry is created for domain or global admin level.
3 votesHello Anthony,
Thank you for your suggestion to include additional details in the comments when adding a white/black list entry from the message log. Your request will be considered for future versions.
Thanks again,
Arron -
Improve the number of characters in the user identification field
I would appreciate if you could improve the amount of characters associated with the user identification. In South America, two names and two surnames are used and it is not enough to enter the complete identification of the user. I would greatly appreciate if you could eliminate this limitation.
3 votesHello,
Thank you for your suggestion to increase the number of characters allowed in the mailbox field. This is on our list to consider for future versions.
In the current version, you can work around this issue by using aliases. Simple create a unique mailbox name and then create an alias so that the user identification value want to use points to the mailbox just created.
If you’d like further assistance setting this up, please contact our support team directly. All of our support options can be found at https://www.altn.com/support/.
Thanks again,
Arron
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Mailing list with select multiple groups
Would really like the ability to select a mailing list to only send to a set combined list of groups.
Like:
MailingList1: (this would reach All Sales & All Management both at a set location)
GROUP:Sales & GROUP:Location
GROUP:Managment & GROUP: LocationMailingList2: (This would reach all Sales Management regardless of location.)
GROUP:Sales & GROUP:ManagementRight now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to…
3 votesHello,
Thank you for sharing your idea to be able to join groups when adding them as members of a mailing list.
This will be considered for future versions.
Thanks again,
Arron
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Possibility to add score to the SG Your personal Spam Quarantine Report
When looking at the mail you can release or blacklist a mail. A user can not see why the mail is hold until he/she logs on to the security gateway. In this way the action of the user can be a risk for your organization when he/she deploys the message and reads it. By adding the score in your report the user can be aware what to do with the message. When a mail is marked as spam the user can logon to security gateway and look into the transcript (if he understands that). An administrator can also do this…
3 votesHello,
Thank you for your suggestion to include the spam score in the quarantine report email. We will look into implementing this for a future version.
Thanks,
Arron -
Classify (incoming) mails to info@... by AI/ML, so they can be directly forwarded to the right person/team.
Every company has a main emailaddress (often "info@companyname.com"). Every day hundreds of mails are flooding into that mailbox and somebody has to read and forward them.
It would be great to have a learning system which can be trained to classify mails, e.g. "mail is meant for sales", "mail is meant for accounting", etc.That would save a lot of time!
With AI/ML this might be easy to do these days.3 votesHello Klaus,
Thank you for sharing your idea to implement automatic email routing based on the content of the message. You can likely achieve some of this already using the content filter or IMAP rules to look for specific content in the body or subject of messages and forward the message based on that content. Your idea to use AI to route the messages will be considered for future versions.
Thanks,
Arron
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Enhance quarantine portal
Currently the quarantine portal displays the "friendly name", and if you choose to whitelist or blacklist it is the friendly name that is used. Sometimes with malicious or spam e-mails; it is the from that needs to be blacklisted (or possibly the sending IP address). But there is currently no easy way to blacklist (or whitelist) either of these two fields from the portal. You need to goto the transcript copy the relevant values and then goto the security tab of the portal to blacklist the relevant value.
Ideally if this could be done from the quarantine section directly (or…
3 votes -
Move messages from admin quarantine to user quarantine
Ability to move messages from admin quarantine to user quarantine.
Some messages that appear in admin quarantine don't always require admin action. But it is not always clear whether the user would wish to receive the message. Ideally have the ability for an admin to move a message to user quarantine - to allow the user to make the decision on whether to release / delete / whitelist etc.
3 votesHello,
Thank you for your suggestion to add the ability to move messages from the Admin quarantine to the user quarantine. It will be considered for future versions.
Thanks
Arron -
search
A search option on the Domains list page, I have over 1300 domains and its not easy having to scroll through all the pages when trying to find a domain
3 votes -
Show summary reason of Junk in Statistics Report
Statistics Report shows an amount of Junk messages processed. For Security awareness it would be great to have an additional table/report which shows a summary of reasons (top 10?).
If a message is marked as Good, i presume the Result is Delivered and the Reason is Good.In my case I have a lot of connection attempts in which the next reasons/results are the most common.
Incomplete - No Mail Sent
Rejected - Location Screening
Rejected - Dynamic Screening
Rejected - HELO Lookup
Rejected - Blacklisted
Released - Callback Verification
Rejected - DNSBL3 votesHello,
Thank you for sharing your idea with us, to have a breakdown of the Junk email report. Is the Junk breakdown report what you are looking for?
Junk Email Breakdown—This report displays the total of all junk email, categorized by type, for the selected Domain during the Date Range specified in the report. Junk email is categorized into six types: Spam, Virus, Spoofing, Abuse, Incomplete, and User. The Incomplete category is for all sessions where a timeout occurs or the client closes the socket or issues a quit command before sending the data. SMTP probes fall under this category. The User category is for Blacklists, Content Filter Rules, Attachment Filtering, and custom Sieve Scripts. The remaining categories refer to their corresponding Security sections. The table below the graph contains columns for each type, and each row corresponds to the Summary time period by which the report is delineated (hours,…
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IP Abuse List .txt file via http
It would be very nice if MDaemon would add a IP Address to a IPFirewall.txt file that could be stored in a custom location for download via the http server.
The goal would be to allow a firewall to download a file containing the list of IP Addresses that are being logged via MDaemon security for either to many authentication attempts, etc.
This list would be very helpful with providing a means for Firewall Integration.
This technology already exists in firewalls, they just need IP Lists .txt so they can be used for filtering.
The end goal, to provide a…
3 votesHello,
Thanks for sharing your idea with us to store blocked IP addresses in a text file. While there is no feature in MDaemon to store blocked IP addresses in a text file, this is already being done. The files are probably not in the format that you’d need so you would have to write a script to gather the data and put it in the format you desire.
MDaemon stores the IP addresses configured in IP Screening in the MDaemon\app\IPScreen.dat file. MDaemon stores the Dynamic Screening Black list in the MDaemon\Data\DSBlackList.dat file. Both of these files are plain text files that can be opened with notepad.As for making the file available via HTTP, you can simply place the file in the MDaemon\WorldClient\HTML directory. Although, I do not recommend it as anybody can download the file.
Thanks,
Arron -
Save Search Criteria in Security Gateway
I do several searches many times throughout the day on our SGW server and it is time-consuming to put in the search criteria each and every time. I know that save search criteria is available on Mdaemon, but I'd like to see it available on the SGW product as well.
3 votesHello,
Thank you for your idea to add support for saving searches in SecurityGateway. It will be considered for future versions.
Thanks again,
Arron
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void nagging "loading..." frame
in the web interface
the "loading" rame overlay results really noisy (not sure about the translation, in italian "Caricamento in corso")
Usuallly waiting for it nags me
- at login, I don't need statistics if I'm just going to a settings or message queues
- opening message queues, most of the times I'll do a search (at least to limit the date/time), so I don't need to wait loading the whole message databaseIDEAS:
- instead of overlying the whole page, ovelay just the loading part (the statistics images, or the message list) so that refreshing that part stops loading…3 votesHello,
Thank you for sharing your idea with us to make SecurityGateway faster. There is currently an option to not load the graphs automatically. You can change it by going to My Account / Settings. Depending on what is slowing down the login, this may or may nnt help. If its something else causing the login to be slow, you can try a backup and restore of the SecurityGateway database. This process cleans up system information and can reduce the size of the database. We will look into options for improving login performance for a future version.
Thanks,
Arron
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